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20%
For you!
Discount for the first repair/tune-up *
Offer expires 5-31-2025
🔥 Wow! That's so lucky! 🥳
SIMS Comfort Solutions, LLC ("we", "our", or "us") respects your privacy and is committed to protecting it through this Privacy Policy.
This policy explains how we collect, use, and disclose information when you visit our website.
1. Information We Collect
We collect personal information in two ways:
a. Google Analytics
We use Google Analytics to collect non-personal information about how visitors use our website. This may include:
- Pages visited
- Time spent on pages
- Browser and device type
- General geographic location
This data helps us improve our website’s performance and user experience. Google may collect cookies or identifiers as part of this process. Learn more about how Google uses your data here.
b. Customer-Provided Contact Information
If you fill out a contact form or reach out to inquire about our products or services, we may collect:
- Your name
- Email address
- Phone number (if provided)
- Any information you choose to include in your message
We only use this information to respond to your inquiry.
2. How We Use Your Information
We use the information we collect to:
- Analyze website traffic and performance (Google Analytics)
- Respond to your inquiries or requests
We do not sell or share your personal information for marketing or advertising purposes.
3. Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information we collect and how we use it
- Request access to or deletion of your personal information
- Opt out of the sale of personal information (Note: We do not sell your personal information)
To exercise any of these rights, please contact us at: [Insert Contact Email or Phone Number]
4. Cookies
We use cookies for analytics purposes only. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
5. Third-Party Services
We use Google Analytics, a third-party service, to analyze website usage. We do not control how Google handles your data, but you can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
6. Data Security
We implement reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Privacy Policy
We may update this policy from time to time. The revised policy will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
SIMS Comfort Solutions, LLC
care(at)simscs.com
11010 Arrow Rte, Ste 105
Rancho Cucamonga, CA 91730
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Thousands of satisfied customers trust us for their comfort needs. Experience the difference today!
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20%
For you!
Discount for the first repair/tune-up *
Offer expires 5-31-2025
FAQ
We proudly service Southern California's Inland Empire. Our main service area consists of Rancho Cucamonga, Upland, Claremont, Fontana, Rialto, Colton, Bloomington, Ontario, Pomona, Montclair, La Verne, San Dimas, Walnut, Covina, Glendora, Azusa, Diamond Bar, Chino Hills, Chino and some areas of San Bernardino.
Don't see your city listed? Feel free to contact us to see if we can help!
While we are a Trane Comfort Specialist, we serve all major brands for residential and light commercial HVAC equipment including Goodman, Lennox, Carrier, Payne, Day & Night, Ruud, Rheem, International Comfort Products, American Standard, AC Pro, and many, many more!
We offer 0% financing on approved credit for many services, repairs and installations. Contact our office for more information on these programs.
If your equipment is under warranty, we do provide warranty repairs. Please note that the parts may be under warranty, but if you have a labor warranty, we are unfortunately not able to honor another contractor's labor warranty.
Yes! Many of our satisfied clientele have found us due to an unfortunate experience with other contractors. If you're experiencing an issue with your home or business comfort, we'd love to speak with you and see how we can assist.
Yes! We hold both "B" and "C20" licenses with the California Contractors State License Board. Proof of licensing, bond and insurance is available upon request.
If you are considering replacing your comfort equipment or ductwork, we're happy to provide an estimate free of charge.
If you are seeking a repair or consultation, we typically have one flat rate charge which covers many repairs. If additional repairs are needed, our technician will discuss your options with you.
Many of our services and installations carry a warranty. The warranty period ranges from 1 year to up to 10 years on qualifying installations.
Rebate eligibility and availability varies by a number of factors including equipment efficiency, your location, and, in some cases, income qualification. Be sure to check our rebates page for information on current rebate availability.
Changing your filter is one of the most important actions you can take to ensure your comfort system's lifespan and efficiency. We recommend checking your filter condition every 2-3 months. This will vary based on system utilization, if you have pets, or live in a particularly dusty area.
Didn't find the answer to your question? Visit our Contact page and let us help! We're here to provide the information you need. Reach out to us anytime – we'd love to assist you!
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