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Terms of Use

Welcome to the website of SIMS Comfort Solutions, LLC ("we", "our", or "us"). By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website.

1. Use of the Website

You may use this website for lawful purposes only. You agree not to use this website in any way that may impair its performance, corrupt its content, or otherwise reduce its overall functionality. You also agree not to compromise the security of the website or attempt to gain access to restricted areas.

2. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SIMS Comfort Solutions, LLC or its content providers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or republish any content from this site without our prior written consent.

3. User Submissions

If you submit any content or information to us via contact forms or email, you represent that you have the right to do so and that the content is accurate, non-confidential, and does not violate any laws or rights of third parties.

4. Links to Third-Party Sites

This website may contain links to third-party websites. These links are provided for your convenience only. We have no control over these sites and are not responsible for their content, policies, or practices. Accessing third-party websites is at your own risk.

5. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation or availability of the website, or the accuracy, completeness, or reliability of any content or information provided.

6. Limitation of Liability

To the fullest extent permitted by law, SIMS Comfort Solutions, LLC shall not be liable for any damages arising out of or in connection with your use or inability to use this website. This includes direct, indirect, incidental, consequential, or punitive damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless SIMS Comfort Solutions, LLC from and against any claims, damages, costs, and expenses arising from your use of the website or your violation of these Terms of Use.

8. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

9. Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page and are effective immediately upon posting. Your continued use of the website constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms of Use, please contact us at:

SIMS Comfort Solutions, LLC
care(at)simscs.com
11010 Arrow Rte, Ste 105
Rancho Cucamonga, CA 91730

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Thousands of satisfied customers trust us for their comfort needs. Experience the difference today!

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Offer expires 5-31-2025

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FAQ

We proudly service Southern California's Inland Empire. Our main service area consists of Rancho Cucamonga, Upland, Claremont, Fontana, Rialto, Colton, Bloomington, Ontario, Pomona, Montclair, La Verne, San Dimas, Walnut, Covina, Glendora, Azusa, Diamond Bar, Chino Hills, Chino and some areas of San Bernardino.

Don't see your city listed? Feel free to contact us to see if we can help!

While we are a Trane Comfort Specialist, we serve all major brands for residential and light commercial HVAC equipment including Goodman, Lennox, Carrier, Payne, Day & Night, Ruud, Rheem, International Comfort Products, American Standard, AC Pro, and many, many more!

We offer 0% financing on approved credit for many services, repairs and installations. Contact our office for more information on these programs.

If your equipment is under warranty, we do provide warranty repairs. Please note that the parts may be under warranty, but if you have a labor warranty, we are unfortunately not able to honor another contractor's labor warranty.

Yes! Many of our satisfied clientele have found us due to an unfortunate experience with other contractors. If you're experiencing an issue with your home or business comfort, we'd love to speak with you and see how we can assist.

Yes! We hold both "B" and "C20" licenses with the California Contractors State License Board. Proof of licensing, bond and insurance is available upon request.

If you are considering replacing your comfort equipment or ductwork, we're happy to provide an estimate free of charge.

If you are seeking a repair or consultation, we typically have one flat rate charge which covers many repairs. If additional repairs are needed, our technician will discuss your options with you.

Many of our services and installations carry a warranty. The warranty period ranges from 1 year to up to 10 years on qualifying installations.

Rebate eligibility and availability varies by a number of factors including equipment efficiency, your location, and, in some cases, income qualification. Be sure to check our rebates page for information on current rebate availability.

Changing your filter is one of the most important actions you can take to ensure your comfort system's lifespan and efficiency. We recommend checking your filter condition every 2-3 months. This will vary based on system utilization, if you have pets, or live in a particularly dusty area.

Didn't find the answer to your question? Visit our Contact page and let us help! We're here to provide the information you need. Reach out to us anytime – we'd love to assist you!

Clients Voices

Stephanie Martinez
"

We are beyond grateful for SIMS outstanding service. They were efficient, clean with their work space, respectful and honest. No one else would help us for a same day request. I'm 5 months pregnant and I have a one year old and our heater stopped working, leaving us in a 55° home. They came out, assessed the situation and addressed the problem. Best quote, time efficiency and work out there hands down. We will be recommending them to friends, family, neighbors or strangers. Thanks, guys.

Craig & Cristiane Conner
"

Simply put, professional, clean, and honest. They left my house as clean as it was when they arrived, even with needing to cut new vent openings. Communication through the entire process from estimate to completion has been great. Well done. Thank you!

Red Grammer
"

SIMS installed our high efficiency Trane AC/Heat Pump system and do the seasonal maintenance checks. Their installation and service have been first class. We love the system and have nothing but good things to say about everyone connected to SIMS.

Chris Carvalho
"

Jon, Bob, and Dave handled every step of my Trane HVAC install from quotation to commissioning. They were prompt, thorough, and professional throughout. Their knowledge and workmanship were confidence inspiring in both the process of choosing a vendor and standing behind their work in the future. Highly recommend.

Sybil W
"

Friendly and on time. John did a great job and explained everything clearly for us. We had two bathroom fans venting into the attic so he connected them to vent outside. He also did a thorough inspection of the HVAC unit.

Ken Walters
"

Sims is a very professional and reasonably priced vendor. I was kept updated when they would arrive. The repair man Jon did a great job and was very efficient and honest. This is the second time I’ve used this company and would recommend them to anyone looking for heating and AC work.

Overall:

5.0/5.0 (240+)